Materials:
– Heavy Cotton
– 5.3 oz/yd | 100% US Cotton
Features:
– Heavy Cotton offers an extensive color palette across a variety of silhouettes
– Classic width, rib collar
– Taped neck and shoulders for comfort and durability
– Classic fit, seamless body
– High-performing tear-away label; transitioning to recycled material
– Safety Green is compliant with ANSI – ISEA 107 high-visibility standards
– Fiber content varies by color, see color list for exceptions
– Made with OEKO-TEX certified low-impact dyes
Customer Satisfaction Policy: Returns, Refunds & Exchanges
Thank you for shopping at Jofallt. By placing an order with us, you agree to the following terms, which apply exclusively to deliveries within the United States.
1. Returns
- Eligibility Period: You have 30 days from the delivery date to initiate a return.
- Condition Requirements: Items must be returned unused and in pristine condition, including all original tags and packaging, along with proof of purchase.
2. Initiating a Return
- Return Label: Our shipments do not include a prepaid return label.
- Process: To start your return, please email us at support@jofallt.com with your order number, full name, a copy or screenshot of your receipt, and a brief explanation of your reason for returning the item. If possible, attach images or a short video showing any damage or defect.
3. Refunds
- Review & Notification: After receiving and inspecting your return, we will notify you via email regarding the outcome.
- Processing Time: If approved, the refund will be credited back to your original payment method within 14 days. Please allow an extra 3-5 business days for your bank or credit card issuer to finalize the credit.
4. Exchanges
- When Applicable: We offer exchanges solely for items that are defective, damaged, or do not match your order (including issues like size discrepancies).
- Procedure: To request an exchange, contact us at support@jofallt.com with the details mentioned above. For defective products, we will cover the cost of return shipping.
5. Order Cancellations
- Cancellation Window: You may cancel your order within 12 hours of placing it for a full refund.
- After Production Begins: Once production has started, cancellations may no longer be possible.
- Important Reminder: Please ensure your shipping address is complete and correct (including street name and house number), as any issues arising from an incorrect address will be the customer’s responsibility.
6. Contact Information
- Mailing Address: 2142 High Hill Rd, Pulaski, PA 16143, United States
- Email: support@jofallt.com
- Business Hours: Monday through Saturday, 8:00 AM to 7:00 PM (EST)
If you have any questions or need further assistance, please contact us at support@jofallt.com. We appreciate your business and are dedicated to ensuring your satisfaction with every order.
| Payment methods |
Country |
Visa, Mastercard and American Express (credit/debit cards
and prepaid cards – via Paypal) |
Worldwide |
Buy now, pay later: Afterpay/Affirm/Klarna (via
Paypal) |
United States* |
Note:
All of your online transactions must be associated with a billing address. Make sure that the billing address
mentioned during your purchases corresponds to that of your credit card (as registered with your bank or other
credit card issuer) or that associated with your prepaid card.
*Currently, Buy Now Pay Later transaction is only available in the US. European customers will soon be able to use
this form of payment. Please check further information about the Buy Now Pay Later transaction here.
Payment options through Affirm are subject to eligibility, may not be available in all states, and are provided by
these lending partners: affirm.com/lenders. CA residents: Loans by Affirm Loan Services, LLC are made or arranged
pursuant to a California Finance Lenders Law license.
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